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Frequently Asked Questions (FAQ)
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Is dvcomonline.com B2B or B2C?
Dvcomonline.com is a Business-to-Consumer (B2C) platform.
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How can I place an order?
Orders can be placed directly through the website by adding products to your cart and proceeding to checkout, or by contacting the DVCOM sales team for assistance.
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Do prices include VAT?
Yes, all prices displayed on dvcomonline.com are inclusive of VAT unless stated otherwise.
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What payment methods are supported?
We support bank transfer and other approved secure payment methods. Full details are available at checkout.
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Do you deliver across GCC?
Yes, delivery is available across the UAE and GCC countries, subject to logistics partners and applicable customs regulations.
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How do I request support or RMA?
Support requests and Return Merchandise Authorization (RMA) can be raised via the Support section on our website or by contacting the DVCOM support team directly.
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Are warranties provided?
Yes, all products are covered under the respective manufacturer’s warranty terms.
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Where is DVCOM located?
DVCOM Technology operates from the UAE with presence across the GCC region.
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How can I contact sales?
Please email sales@dvcom.ae or use the contact form on our website.
Still have questions? Our team is ready to help!
Contact us at support@dvcomonline.com