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About Us

Who We Are

For over 20 years, DVCOM has been at the forefront of telecommunication solutions in the Middle East and UAE. As the technology arm of Al Mashka Group, a well-established $150 million conglomerate founded in 1992, DVCOM has solidified its position as a leading provider of Panasonic telephone systems, consumer electronics, audio & video products, and supply chain management solutions.

Since its inception in 2007, DVCOM Technology has excelled in offering cutting-edge Open-Source IP Telephony, Video Conferencing, and Networking solutions. As a trusted value-added distributor for various renowned brands, DVCOM delivers comprehensive and robust 360-degree solutions to its clients.

In an industry dominated by proprietary IP-based communication products, DVCOM provides professional Unified Communications (UC) and Converged Communications (CC) systems — built for reliability, scalability, and performance.

One of DVCOM's greatest strengths lies in its wealth of experience and expertise in developing enterprise systems that drive maximum efficiencies for organizations. This is made possible through a team of certified and experienced professionals, as well as an extensive partner/channel network, which has earned DVCOM a reputation for excellence in the industry.

Operating in the MENA region and India, DVCOM's comprehensive product and solutions portfolio features world-class brands. By collaborating with a trained, experienced, and widespread network of channel partners, DVCOM extends its top-notch services across diverse markets.

To ensure the success and efficiency of projects, DVCOM places great importance on continuous in-house training and programs for its partners. These initiatives keep partners up-to-date with the latest technological advancements and industry changes, cementing the partner network as a key pillar of DVCOM's success.

DVCOM remains committed to empowering businesses across the Middle East and UAE with advanced communication solutions, innovative products, and exceptional services. With its deep-rooted industry experience and a strong network of partners, DVCOM continues to lead the way in the realm of telecommunication solutions.

Our History

1992

Foundation

Al Mashka Group was founded, establishing a strong foundation in the Middle East business landscape.

2007

DVCOM Launch

DVCOM Technology was established to provide cutting-edge telecommunication solutions and IP telephony services.

Today

Industry Leader

Leading provider of unified communication solutions across MENA region and India with a robust partner network.

Our Vision

Our Vision

We envision DVCOM Technology to be recognized as a prominent Value Added Distributor and Solution Provider in Unified Communication. Our goal is to set new benchmarks in the industry and deliver exceptional products and services that make a meaningful impact.

Our Mission

DVCOM’s mission serves as a compass guiding us toward our objectives, defining our clientele, and delineating the outcomes we create for them.

  • Commitment to providing reliable products and solutions.
  • Delivering exceptional quality and value to customers.
  • Empowering employees to achieve their full potential.
  • Building lasting partnerships with vendors and suppliers.
  • Enhancing shareholder value and stakeholder prosperity.
Our Mission

Our Values

At DVCOM Technology, our core values serve as guiding principles, shaping our actions and behavior in pursuit of our mission. They are the building blocks of our desired organizational culture, impacting the conduct of every member of our team.

Openness

  • Sharing information and fostering transparent communication for mutual benefit.
  • Establishing trust as the foundation of all relationships.
  • Embracing constructive criticism as a catalyst for growth.
  • Actively seeking feedback and implementing it for continuous improvement.
  • Treating mistakes as valuable opportunities to learn and progress.
  • Demonstrating forthrightness and assertiveness in our approach.

Ethical Behaviour

  • Understanding and prioritizing our customers’ needs and expectations.
  • Treating our colleagues as valued “internal customers”.
  • Adhering to the company’s service standards and commitments.
  • Placing our customers’ interests at the forefront of every decision.
  • Anticipating and promptly responding to our customers’ requirements.
  • Striving continuously to exceed customer expectations and deliver excellence.

Professional Approach

  • Maintaining an open mind to embrace new ideas and perspectives.
  • Exploring alternative methods to achieve our objectives effectively.
  • Proactively anticipating future requirements to stay ahead.
  • Embracing new ideas with genuine effort and sincerity.
  • Offering suggestions to drive positive and impactful results.
  • Demonstrating a consistently positive attitude in all our endeavors.

Novel Ideas

  • Encouraging innovative thinking beyond conventional boundaries.
  • Providing customers with creative and cost-effective solutions.
  • Offering comprehensive and holistic solutions to meet diverse customer needs.
  • Aspiring to be the preferred destination for all customer requirements.
  • Fulfilling customer needs with original and inventive ideas.
  • Upholding high-quality standards to consistently deliver excellence.

By upholding these core values, we at DVCOM Technology are committed to fostering a dynamic, ethical, and customer-centric culture that drives our mission forward and empowers us to achieve extraordinary results.